Sales Policy of Poppycarenie

Effective Date: December 31, 2024

Welcome to Poppycarenie, your trusted destination for innovative mobile phone solutions. Please read our Sales Policy carefully to understand your rights and responsibilities when purchasing from us. By shopping at Poppycarenie, you agree to the terms outlined below.

Contact Information

1. Product Information

We strive to provide accurate and detailed information about each product listed on our website. This includes specifications, pricing, availability, and any applicable warranties. Please note that product colors may vary slightly due to screen display settings.

2. Pricing and Payment

  • Pricing: All prices are listed in USD and include applicable taxes unless stated otherwise. Prices are subject to change without notice but will not affect confirmed orders.

  • Payment Methods: We accept the following payment methods:

    • Credit/Debit Cards (Visa, MasterCard, American Express)

    • PayPal

    • Other payment options available as listed on our website.

  • Secure Transactions: Poppycarenie uses industry-standard encryption to ensure that your payment information is secure.

3. Order Placement

  • Online Orders: Orders can be placed directly on our website at poppycarenie.com. Please ensure all details are accurate before confirming your order.

  • Order Confirmation: Once your order is placed, you will receive a confirmation email with the details of your purchase.

  • Order Changes: If you need to modify your order, please contact us within 24 hours at (660) 679-4258 or email info@poppycarenie.com.

4. Shipping Policy

  • Domestic Shipping: We deliver across the United States. Shipping fees and delivery times vary depending on the selected shipping method.

  • Order Tracking: Once your order is shipped, you will receive a tracking number to monitor the delivery status.

  • Delivery Issues: In case of delayed or lost shipments, contact our support team immediately.

5. Return and Refund Policy

  • Eligibility: Products may be returned within 30 days of receipt if they are in their original condition and packaging.

  • Process: To initiate a return, please email info@poppycarenie.com with your order details. Refunds will be processed within 7-10 business days upon receipt of the returned item.

  • Non-Refundable Items: Customized products, clearance items, and gift cards are not eligible for returns.

6. Warranty Information

  • Poppycarenie offers a limited warranty on all products sold. Warranty details vary by product and are outlined in the product description.

  • For warranty claims, please contact our support team at info@poppycarenie.com with proof of purchase.

7. Customer Support

Our dedicated support team is here to assist you with any queries or concerns. You can reach us via:

8. Changes to the Sales Policy

Poppycarenie reserves the right to modify this Sales Policy at any time. Updates will be published on our website, and significant changes will be communicated via email to registered users.

Thank you for choosing Poppycarenie for your mobile phone needs. We look forward to serving you with excellence and innovation.

For more information, please visit our website: poppycarenie.com.