Privacy Policy

Welcome to Poppycarenie.

Effective Date: December 31, 2024

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website poppycarenie.com. Please read this policy carefully to understand our views and practices regarding your personal information.

Information We Collect

1. Personal Information We may collect the following personal information when you interact with our website or services:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment providers)

2. Non-Personal Information We may also collect non-personal information such as:

  • Browser type and version

  • Operating system

  • IP address

  • Pages visited and time spent on our site

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services

  • Process transactions and fulfill orders

  • Communicate with you, including sending order updates and promotional materials

  • Ensure website security and prevent fraud

  • Comply with legal obligations

Sharing Your Information

We respect your privacy and only share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who assist with payment processing, shipping, and email marketing.

  • Legal Requirements: We may disclose your information to comply with applicable laws or respond to valid legal requests.

  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the assets involved.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These may include:

  • Essential Cookies: Necessary for website functionality

  • Performance Cookies: Help us analyze site usage

  • Marketing Cookies: Enable targeted advertising

You can manage your cookie preferences through your browser settings.

Data Security

We implement technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

  • Access your data

  • Correct inaccuracies

  • Request data deletion

  • Object to or restrict data processing

To exercise these rights, contact us at info@poppycarenie.com.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sales Policy

Effective Date: December 31, 2024

Welcome to Poppycarenie (“we,” “our,” “us”). This Sales Policy outlines the terms and conditions for purchasing our products. By placing an order with us, you agree to the following:

Ordering Process

  1. Product Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue items without prior notice.

  2. Order Confirmation: You will receive an email confirmation upon successfully placing your order. This confirmation includes order details, shipping information, and payment summary.

  3. Order Changes and Cancellations: Changes or cancellations must be requested within 24 hours of placing the order. Contact us at info@poppycarenie.com or call (660) 679-4258.

Pricing and Payment

  1. Pricing: Prices are displayed in USD and are subject to change without notice. Taxes and shipping fees are calculated at checkout.

  2. Payment Methods: We accept major credit cards, debit cards, and other secure payment options available on our website.

  3. Payment Security: All transactions are processed securely via our third-party payment providers.

Shipping and Delivery

  1. Shipping Locations: We ship to addresses within the United States. International shipping is not available at this time.

  2. Shipping Fees and Times: Shipping fees are calculated based on the destination and selected shipping method. Delivery times range from 3-7 business days.

  3. Lost or Damaged Packages: Contact us immediately at info@poppycarenie.com if your package is lost or damaged.

Returns and Refunds

  1. Eligibility: Returns are accepted within 30 days of delivery for items in their original condition.

  2. Non-Returnable Items: Customized or final sale items cannot be returned.

  3. Return Process: Contact us at info@poppycarenie.com to initiate a return. Customers are responsible for return shipping costs.

  4. Refunds: Refunds are processed within 7-10 business days after receiving the returned item.

Warranties and Disclaimers

  1. Product Warranty: Our products come with a limited warranty for defects in materials and workmanship. Warranty details are included with each product.

  2. Disclaimer: We are not liable for damages resulting from misuse, unauthorized modifications, or normal wear and tear.

Governing Law

This Sales Policy is governed by the laws of the State of Missouri.

Changes to This Policy

We reserve the right to update this Sales Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Sales Policy, please contact us: